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Bachelor of Design Student, Freelance Digital Designer, Musician. I write about design and life. Twitter: @sarahsaccomanno

How I did it, and the lessons I learned along the way


Photo by Vasily Koloda on Unsplash

Photo by Xavi Cabrera on Unsplash


How co-creating virtually with my peers fosters connection during a pandemic

Photo by Leon on Unsplash

The best part of all is that it brings a sense of normalcy to my education that I haven’t been able to experience for almost a year now.


How Canada’s Charity Help Line Workers are barely hanging on, and how we can use Service Design to improve their experience

Photo by Gaelle Marcel on Unsplash

1–800–668–6868


How Joe Gebbia and AirBnb designed a new form of trust.

Photo by Ellen Auer on Unsplash

Kidnapped in a Miata and offered a stranger a night on an air mattress?


How first, second and third-order effects are crucial in service design

A photo of Macquarie Island from afar
A photo of Macquarie Island from afar
Source: https://www.abc.net.au/news/2018-08-06/macquarie-island-marks-station-milestone/10075720


How Disney has effectively mastered the art of ecosystem-based service design.

Big castle in Disney World at dusk with a crescent moon behind
Big castle in Disney World at dusk with a crescent moon behind
Photo by Benjamin Suter on Unsplash


March 28th, 2020

Photo by Gustav Gullstrand on Unsplash


Photo by Tyler Lastovich on Unsplash

The Routine

Sarah Saccomanno

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